Portola Valley, CA : Class FAQs

Welcome to our Class FAQs. If you have a question that is not addressed here, please contact Julia Oleson, Administrative Technician, at (650) 851-1700 ext. 200.

Flourish

How do I register for a class?
When does the registration period begin?
I’m interested in teaching/instructing a class or activity at Community Hall, how do I get started?
Can a class/activity be cancelled after I pay my registration fee?
What is the teacher-to-student ratio?
It’s been less than two weeks since the class started, so how do I obtain a refund for my registration fees?
What if after registering and paying the required fees I find that the class is not for me?

How do I register for a class?

When does the registration period begin?

I’m interested in teaching/instructing a class or activity at Community Hall, how do I get started?

Can a class/activity be cancelled after I pay my registration fee?

What is the teacher-to-student ratio?

It’s been less than two weeks since the class started, so how do I obtain a refund for my registration fees?

What if after registering and paying the required fees I find that the class is not for me?

Q: How do I register for a class? A: If you would like to register online for a class, please select the class either from the calendar or online catalog and use the links provided to submit your registration. Please note that online registrations are not confirmed until payment has been received by the Town. Registrants may submit a check in person at Town Hall or forward it by mail to: Town of Portola Valley Class Registrations 765 Portola Road Portola Valley, CA 94028
Q: When does the registration period begin? A: For full season classes, registration begins a minimum of three weeks prior to the first week of classes/activities, and shall end no later than the end of the second week of the class or activity. For one-day seminars or other short-term classes, you may register at any time prior to the class or until the class is full.
Q: I’m interested in teaching/instructing a class or activity at Community Hall, how do I get started? A: Please visit our page for prospective instructors, where you can download and complete the Town’s Instructor Services Agreement. You will also need to attach a brief description of the type of class or activity and make sure that the agreement and all other required documents are submitted in a timely manner so as to be approved and included in the next quarterly class schedule.
Q: Can a class/activity be cancelled after I pay my registration fee? A: Yes. In the event that a class does not enroll the minimum number of participants, that class will be cancelled for the quarter, and all registration fees will be returned.
Q: What is the teacher-to-student ratio? A: The minimum number of participants in a class shall be five (5) students, and the maximum shall be fifteen (15) students.
Q: It’s been less than two weeks since the class started, so how do I obtain a refund for my registration fees? A: A refund may be obtained upon submitting a completed Refund Request Form to staff at Town Hall. Upon receipt of this request, the original check submitted at the time of registration shall be returned
Q: What if after registering and paying the required fees I find that the class is not for me? A: If you find that after attending class it may not be what you had expected or that the class does not fit your needs, a refund may be requested up through the second week of scheduled class/activities.

Q: How do I register for a class?

If you would like to register online for a class, please select the class either from the calendar or online catalog and use the links provided to submit your registration. Please note that online registrations are not confirmed until payment has been received by the Town. Registrants may submit a check in person at Town Hall or forward it by mail to:

Town of Portola Valley
Class Registrations
765 Portola Road
Portola Valley, CA 94028

Q: When does the registration period begin?

For full season classes, registration begins a minimum of three weeks prior to the first week of classes/activities, and shall end no later than the end of the second week of the class or activity. For one-day seminars or other short-term classes, you may register at any time prior to the class or until the class is full.

Q: I’m interested in teaching/instructing a class or activity at Community Hall, how do I get started?

Please visit our page for prospective instructors, where you can download and complete the Town’s Instructor Services Agreement. You will also need to attach a brief description of the type of class or activity and make sure that the agreement and all other required documents are submitted in a timely manner so as to be approved and included in the next quarterly class schedule.

Q: Can a class/activity be cancelled after I pay my registration fee?

Yes. In the event that a class does not enroll the minimum number of participants, that class will be cancelled for the quarter, and all registration fees will be returned.

Q: What is the teacher-to-student ratio?

The minimum number of participants in a class shall be five (5) students, and the maximum shall be fifteen (15) students.

Q: It’s been less than two weeks since the class started, so how do I obtain a refund for my registration fees?

A refund may be obtained upon submitting a completed Refund Request Form to staff at Town Hall. Upon receipt of this request, the original check submitted at the time of registration shall be returned

Q: What if after registering and paying the required fees I find that the class is not for me?

If you find that after attending class it may not be what you had expected or that the class does not fit your needs, a refund may be requested up through the second week of scheduled class/activities.

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